Q: How do I receive my order?
A: You have to download the files that have been purchased.
We will only ship (for free) the CD "Distant Love" and "Per-Olov Kindgren Playbook".

Important: you have to provide us with a valid and working email address. If you don't, you will not be able to get the file(s) you just purchased. Once your payment has been accepted, you will receive an email to that email address identifying your user name and password. Please follow the instructions in the email.

Q: How long time do I have to download my purchase?
A: After purchase you will normally have 14 days to download the file and you can only download it three (3) times. You will need the latest version of Adobe Acrobat Reader to open the files. You can get it for free by clicking here.

Q: What format are the scores in?
A: The file(s) you download are in PDF-format. You will need a PDF reader to open and print them. You can get it for free by clicking here. The files are Zipped (for easy, troublefree download). Just double click the ZIP-file and drag the PDF file inside to your desktop.

Q: How soon do I receive the music I just ordered from Per-OlovKindgren.com?
A: Within minutes! We send you a download link to the email address that you provide. Simply follow the instructions to download the music. That is all there is to it!

NOTE: The only items we ship with ordinary post mail is Per-Olov Kindgren Play Book and the CDs "AIR" and "Distant Love".
When buying Per-Olov Kindgren PlayBook or CDs, you have to provide us with your correct email and home address. Note: Customers from China will not be able to order these items anymore due to insecure delivery in China. Orders from China will not be shipped! You will receive a refund minus a fee of 5% of the order.

Q: Who is handling my transaction?
A: The complete transaction is handled by the PayPal secure server system.

NOTE: PayPal is responsible for handling the credit card and other payment details. If you have not purchased anything through PayPal before, you will be able to register with PayPal, or you may purchase by credit card without registering. See how by clicking here.

Q: Why can't I find all the pieces you play on the Internet in your web shop?
A: I need the Copyrights for some pieces to be able to sell them. I am constantly working on it, but it is very difficult and expensive. Please sign up for my Newsletter to stay updated on my progress.

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Further questions? Please contact me here.